The role of pay satisfaction in organizational commitment, job satisfaction and turnover intention: A case study of Hanoi’s grassroots health line


Authors

  • Nguyen Danh Nam East Asia University of Technology
DOI: https://doi.org/10.57110/jebvn.v4i1.244

Keywords:

Pay satisfaction, organizational commitment, job satisfaction, turnover intention

Abstract

The study aims to explore the impact of pay satisfaction on organizational commitment, job satisfaction and turnover intention of Hanoi’s grassroots healthcare workers. Data was collected from 462 healthcare workers and the PLS-SEM model was used to test the theoretical model. Research results show that organizational commitment and job satisfaction are positively impacted by dimensions of pay satisfaction. The findings also indicate that turnover intention is governed solely by benefits. In addition, organizational commitment and job satisfaction play a role in reducing the turnover intention of grassroots healthcare workers. These findings are useful for grassroots health line managers in developing countries such as Vietnam to improve turnover intention, and enhance job satisfaction, and organizational commitment by carrying out dimensions of pay satisfaction.

References

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x

Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311. https://doi.org/10.1037/h0055617

Cohen, J. (2013). Statistical power analysis for the behavioral sciences. Routledge Academic.

Currall, S. C., Towler, A. J., Judge, T. A., & Kohn, L. (2005). Pay satisfaction and organizational outcomes. Personnel Psychology, 58(3), 613-640. https://doi.org/10.1111/j.1744-6570.2005.00245.x

DeConinck, J. B., & Stilwell, C. D. (2004). Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions. Journal of Business Research, 57(3), 225-231. https://doi.org/10.1016/S0148-2963(02)00289-8

Faridah, F., Gustini, G., Salehan, S., & Efendi, R. (2022). The turnover intention influenced by job satisfaction and organizational commitment. International Journal of Social Science Research and Review, 5(5), 334-340. https://doi.org/10.47814/ijssrr.v5i5.335

Garson, G. D. (2016). Partial least squares: Regression and structural equation models. Statistical Associates Publishers.

Gebregziabher, D., Berhanie, E., Berihu, H., Belstie, A., & Teklay, G. (2020). The relationship between job satisfaction and turnover intention among nurses in Axum comprehensive and specialized hospital Tigray, Ethiopia. BMC Nursing, 19(79), 1-8. https://doi.org/10.1186/s12912-020-00468-0

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Pearson.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203

Heneman, H. G., & Schwab, D. P. (1985). Pay satisfaction: Its multidimensional nature and measurement. International Journal of Psychology, 20(2), 129-141. https://doi.org/10.1080/00207598508247727

Henseler, J., Ringle, C., & Sinkovics, R. (2009). The use of partial least squares path modeling in international marketing. Advances in International Marketing, 20, 277-319. https://doi.org/10.1108/S1474-7979(2009)0000020014

Hoppock, R. (1935). Job satisfaction. Harper.

Hu, G. (2022). The relationship between pay satisfaction and turnover intention of employees in mobile application development companies in Beijing, China. Science, Technology, and Social Sciences Procedia, 2022(5), 1-9.

Huynh, D. L. T., & Luu, T. T. T. (2018). Some effects of payment factor on career satisfaction and loyalty of bank employees: A research implemented in different banks in An Giang and Kien Giang province. An Giang University Journal of Science, 19(1), 76-89.

Kanter, R. M. (1968). Commitment and social organization: A study of commitment mechanisms in utopian communities. American Sociological Review, 33(4), 499-517. https://doi.org/10.2307/2092438

Luna-Arocas, R., Danvila-Del Valle, I., & Lara, F. J. (2020). Talent management and organizational commitment: The partial mediating role of pay satisfaction. Employee Relations, 42(4), 863-881. https://doi.org/10.1108/ER-11-2019-0429

Memon, M. A., Salleh, R., & Baharom, M. N. R. (2017). The mediating role of work engagement between pay satisfaction and turnover intention. International Journal of Economics, Management and Accounting, 25(1), 43-69.

Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551. https://doi.org/10.1037/0021-9010.78.4.538

Nguyen, D. N., & Uong, T. N. L. (2022). The impact of HRM practices on organizational commitment and job satisfaction of civil servants in Hanoi. Journal of International Economics and Management, 22(1), 61-77. https://doi.org/10.38203/jiem.022.1.0042

Nguyen, H. K. (2020). Corporate social responsibility and turnover intention: Testing the direct and indirect effects in a Vietnam context. Ho Chi Minh City Open University Journal of Science, 15(3), 155-166. https://doi.org/10.46223/HCMCOUJS.econ.vi.15.3.1338.2020

Rizqi, N. A., & Ridwan, S. (2015). The effects of pay satisfaction and affective commitment on turnover intention. International Journal of Research Studies in Psychology, 4(2), 57-70. https://doi.org/10.5861/ijrsp.2015.1055

Serreqi, M. (2020). Relationship of pay and job satisfaction. European Journal of Marketing and Economics, 3(2), 124-131. https://doi.org/10.26417/260rmv74l

Singh, P., & Loncar, N. (2010). Pay satisfaction, job satisfaction and turnover intent. Relations Industrielles/Industrial Relations, 65(3), 470-490. https://doi.org/10.2307/23078304

Skalli, A., Theodossiou, I., & Vasileiou, E. (2008). Jobs as Lancaster goods: Facets of job satisfaction and overall job satisfaction. The Journal of Socio-Economics, 37(5), 1906-1920. https://doi.org/10.1016/j.socec.2008.04.003

Slatten, T. (2008). Antecedents and effects of emotional satisfaction on employee-perceived service quality. Journal of Service Theory and Practice, 18(4), 370-386. https://doi.org/10.1108/09604520810885617

Su’un, S., Rahim, S., Nurwanah, A., Junaidi, J., & Putra, R. A. (2023). The role of love of money on employees’ organizational commitment: Do ethics and pay satisfaction matter? Management and Accounting Review, 22(2), 205-228.

Tnay, E., Othman, A. E. A., Siong, H. C., & Lim, S. L. O. (2013). The influences of job satisfaction and organizational commitment on turnover intention. Procedia - Social and Behavioral Sciences, 97, 201-208. https://doi.org/10.1016/j.sbspro.2013.10.223

Tran, K. D., & Nguyen, D. T. V. (2012). Measuring pay satisfaction. Journal of Economic Development, 260, 18-24.

Vandenberg, R. J., & Nelson, J. B. (1999). Disaggregating the motives underlying turnover intentions: When do intentions predict turnover behavior? Human Relations, 52(10), 1313-1336. https://doi.org/10.1023/A:1016964515185

Vandenberghe, C., & Tremblay, M. (2008). The role of pay satisfaction and organizational commitment in turnover intentions: A two-sample study. Journal of Business and Psychology, 22(3), 275-286. https://doi.org/10.1007/s10869-008-9063-3

Downloads

Download data is not yet available.

Downloads

Published

25-02-2024

Abstract View

715

PDF Downloaded

342

How to Cite

Nguyen Danh Nam. (2024). The role of pay satisfaction in organizational commitment, job satisfaction and turnover intention: A case study of Hanoi’s grassroots health line. VNU JOURNAL OF ECONOMICS AND BUSINESS, 4(1), 69. https://doi.org/10.57110/jebvn.v4i1.244

Issue

Section

Original Article