The mediating role of organizational support in maintaining employee loyalty under job stress and legal risks: A case study of valuation service companies in Ho Chi Minh City


Authors

  • Thành Vũ Bá a
  • Dao Vu Thang Công ty Cổ phần Thẩm định giá Tín Nghĩa
  • Ngo Van Toan Trường đại học Tài chính – Marketing
DOI: https://doi.org/10.57110/vnu-jeb.v5i5.473

Keywords:

Job strees, organizational support, employee loyalty, legal risks

Abstract

The research from 370 survey samples across 15 valuation service companies in Ho Chi Minh City shows that organizational support plays a crucial mediating role in maintaining employee loyalty under work pressure and legal risks. When employees receive adequate support from the organization, their loyalty is strengthened, enabling them to overcome work challenges. However, work pressure and legal risks can reduce loyalty if not managed effectively. Therefore, companies should focus on improving support policies, fostering a positive work environment, minimizing legal risks, and providing opportunities for professional development. Implementing these strategies not only retains employees but also enhances work efficiency and contributes to the sustainable growth of companies in the valuation industry.

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25-10-2025

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Vũ Bá, T., Dao, T., & Ngo, V. T. (2025). The mediating role of organizational support in maintaining employee loyalty under job stress and legal risks: A case study of valuation service companies in Ho Chi Minh City. VNU JOURNAL OF ECONOMICS AND BUSINESS, 5(5), 77. https://doi.org/10.57110/vnu-jeb.v5i5.473

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