PHAM NGOC HUONG QUYNH; NGUYEN THI NGOC MAI. The quality of online public administrative services in Hanoi: An evaluation based on practical usage. VNU JOURNAL OF ECONOMICS AND BUSINESS, [S. l.], v. 5, n. 5, p. 70, 2025. DOI: 10.57110/vnu-jeb.v5i5.484. Disponível em: https://jebvn.ueb.edu.vn/index.php/jeb/article/view/484. Acesso em: 27 dec. 2025.