NGUYEN MY PHUC; NGO QUANG HUAN; NGUYEN VIET BANG. Impact of customer incivility on shippers in Ho Chi Minh City and the moderating role of peer support. VNU JOURNAL OF ECONOMICS AND BUSINESS, [S. l.], v. 5, n. 5, p. 86, 2025. DOI: 10.57110/vnu-jeb.v5i5.428. Disponível em: https://jebvn.ueb.edu.vn/index.php/jeb/article/view/428. Acesso em: 27 dec. 2025.