NGUYEN THU HA; UONG THI NGOC LAN. The impact of total quality management on employee satisfaction at three-star hotels in Da Nang city. VNU JOURNAL OF ECONOMICS AND BUSINESS, [S. l.], v. 3, n. 5, p. 73, 2023. DOI: 10.57110/jebvn.v3i5.237. Disponível em: https://jebvn.ueb.edu.vn/index.php/jeb/article/view/237. Acesso em: 9 aug. 2025.